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Northwind Helpline

Northwind Cloud, demo project

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Build a support agent that answers billing questions from our help center and escalates when it is not sure.

First build, v1. Preview is now on v14.

Plan38s$0.12
Database1m 4s$0.18
Agents1m 36s$0.41
Interface2m 32s$0.62
Checks41s$0.13

Built in 6m 31s for $1.46, inside the $1.20 to $2.00 estimate.

Northwind Helpline is ready. 7 conversations are waiting on a human, and 18 are still open.

Plan

Answers customer billing questions from the help center, escalates to a human when it cannot ground an answer, and gives admins a dashboard of conversations by status.

Customers ask billing questions in a chat.
Answers come only from the 24 help articles.
Anything unsupported is escalated to a human with a reason.
Admins see conversations by status, with transcripts.